Human Resource

A human resources audit usually involves review of all HR policies, practices, and procedures, whether or not they are formal. It includes reviewing documents, interviewing human recouces professionals from different organizations, and possibly interviewing employees. Conducting an HR audit two or three years can help an company:

• Identify policies and procedures that need to be updated for changes in the law or compliance rules.
• Identify policies and procedures that are not followed and find out why.
• Find out about unwritten practices ar user friendl and what changes can be made to help assure broader compliance.
• Identify opportunities for new policies or procedures that will help minimize risk.
• Determine whether record-keeping practices are being followed.
• Identify where additional training or communication would be helpful for compliance.

Duration

Between 1 week and 4 weeks depending upon size & type of business.

Deliverables: 

System documentation

We assist clients with selection and placement services. We provide placement services where we
develop an ideal employee profile and then work to source interview candidates for a specific position.
We then pre-screen applicants using behavioral interview techniques. Finally, we only send the best
candidates to you for interviewing. This benefits you by eliminating wasted time in interviews with less
than ideal candidates and sets you up to hire right the first time.

The Process would include:

• Recruitment and selection
• Short listing
• Assessing the shortlisted candidates
• Interviewing final selection for the best 3 candidates
• Pre-Employment and back ground testing
• Sending the pre-selected candidates to the client for final selection

All employees are on a journey with their employer. Their experiences on that journey will
strongly influence their attitudes and their behaviors towards each other and towards their
customers. A poor employee experience will result in a poor customer experience. We can
manage that employee experience and therefore influence a higher level of both customer and
employee satisfaction.

Many organizations expect employees to treat customers in a way that reflects the
organization’s brand promise, yet few organizations treat their own employees in a way that
aligns with that brand promise. The connection between employee experience and customer
experience is clear – employees deliver your brand promise and create the customer
experience. As such, employees are the most important touch point in your organization.

We offer a training module that helps you learn a well-executed Employee Journey strategy,
(Employee lifecycle; awareness-recruit-induct-develop-retain-exit) has the power to reduce
employee turnover, create advocates for the organization and improve the employee
engagement. The organization will benefit from higher employee loyalty and maintain its
talents, which in turn leads to lower costs and will drive higher customer loyalty. This training
will help you look closely at the systems you have in place in your own organizations and come
up with recommendations to have a professional employee experience throughout the entire
employee journey.

Duration: TBA on client basis

Effective workplace policies and procedures have never been more important than in today’s challenging, ever changing business world. It is essential for organizations to have policies and procedures developed and implemented based on best employment practices, if for no other reason than to protect your organization and its employees. Effective policies and procedures offer benefits beyond this as they provide for: 

• Uniformity and consistency in decision making and operations.
• Demonstration of the organization’s values.
• Quick and efficient action and resolution when a problem occurs.
• A framework for business planning.
• Direction of the organization despite periods of change.
• Assistance with performance assessment and accountability.
• Clarification of functions and responsibilities,
• Improved communication for employees.
• An overall sense of stability and dependability to the workforce.
• Employment practice-related risk management.

Skill Collage develop both individual policies and procedures for our clients, as well as
entire personnel/employee handbooks in alignment with today’s ever-changing state and
employment regulations. We offer solutions to fit any organization size or need including:

• Review of your current policies and procedures to ensure compliance with the most
  current regulations.
• Development of individual policies and procedures to meet organizational changes.
• Development of your entire Personnel/Employee Handbook for start to finish.

Skill Collage also provide custom training for both supervisors and employees to ensure your workforce understands its roles, responsibilities and expectations.

Duration: Dependent on client’s requirements but timelines will be agreed.

Deliverables: System documentation and training.

Training is one of the most important parts of an organization’s overall Strategy. It presents a prime opportunity to expand the knowledge base of all employees and should not be viewed as an expense but rather as an investment.  Benefits of training are intangible and investing in training benefits both, organization and employees for a long period. Training enhances a worker level of skills, provides a sense  of  satisfaction which  is  an  intrinsic motivator. Training  also provides  organization multi-skill employees and increases an employee commitment to their job and their organization.

Skill Collage  offer    different  training  programs  for  her  clients  and  we  exercise  flexibility  in tailoring programs that suit different organizational needs. Some of the programs we offer are:

• Strategic Performance Management Training
• Personal Finance training
• Finance for Non Finance Managers
• HR for Non HR managers
• Employee wellness training programs Employee safety at Work place Communication Skills
• Change Management
• Customer Service training programs
• Time and Priority Management

Duration: TBA depending on training needs.

Deliverables: Training report and certification

We offer you a Comprehensive HR Service that gives you the freedom to focus on growth and opportunity.  As your business grows, your challenges multiply.  By outsourcing your HR we help you streamline processes, reduce operating costs and focus on your core business.

Skill Collage Consultants offer customisable outsourcing and consulting services to address your every HR need.

We can partner with your HR department to develop recruiting programs, staffing models and training programs.  We can also manage your contingent workforce in a vendor neutral environment, as well as provide operational management of entire departments while you focus on what matters most – your core business.

Job evaluation is a systematic process for defining the relative worth or size of jobs or roles within an organization in order to establish internal relativities and provide the basis for designing an equitable grade structure, grading jobs in the structure and managing relativities.   We work with you to design a Job Evaluation Scheme to suit the needs of your company.   Job evaluations are performed for these reasons:

• To  determine  what  positions  and  job  responsibilities  are  similar  for  purposes  of   pay, promotions, lateral moves, transfers, assignments and assigned work, and other internal parity issues.
• To determine appropriate pay or salary grades and decide other compensation issues.
• To help with the development of job descriptions, job specifications, performance standards, competencies, and the performance appraisal system.
• To assist with employee career paths, career planning and succession planning.
• To assist the employee recruiting process by having in place job responsibilities that assist in the development of job postings, the assessment of applicant qualifications, suitable compensation and salary negotiation, and other factors related to recruiting employees.

Duration: Dependent on cleint’s requirements but timeliness will be agreed.

Deliverables: Dcoumentation

Employees’  satisfaction  and  contentment  plays  a  vital  role  in  the  success  of  any  business  or organization. If employees are satisfied and happy with their employer and work environment, then definitely they will put their best efforts to make a business su ccessful. Measuring employee satisfaction is very imperative for employers, if they want to get quality work from their employees. This will not only build the trust of employees on their employer, but protect and build up their confidence as well. Measuring employee satisfaction is also very beneficial because it makes employees feel that they are an important part of the organization.

Skill Collage Consultants conduct  these surveys to help an organization to improve overall performance, employee retention, productivity within the organization and working environment.

Duration: Dependent on client’s requirements but timelines will be agreed.

Deliverables: Documentation

Whether you have one employee or over a thousand employees, every business needs to operate a payroll. The technical requirements of running a payroll are becoming ever more complex – as well as calculating net pay, tax and other deductions, the introduction of new legislation continually increases the burden placed on payroll managers. When you use our payroll services, we act as your payroll department  and  scale  to  fit  with  your  particular business  needs.  Our  payroll  services  and  payroll management suits small businesses who do not have an in-house facility through to large companies who prefer to outsource the complete payroll function rather than employ specialist staff.

Some of the benefits you derive from outsourcing your payroll services to us are:

• Timely Payroll processing as payroll is prepared and employees paid by agreed timelines compliance with Kenyan Employment Laws.
• Data Privacy and confidentiality as the requirement to process sensitive information is kept away from un authorized personnel.
• Client’s staff handling payroll are freed up to do more profitable tasks.
• Avoid the dilemma of delayed salary processing if the employee tagged with such responsibility is absent and without proper prior planning.

• Processing is done on a cost-effective negotiated fixed fee according to agreed terms.  In-house payroll processing can be costly.

Our outsourced Payroll services covers:

• Advice on Kenyan labour and tax laws
• Company and employee registration with tax and statutory authorities
• Payroll computations
• Payroll reports
• Payroll reports in a format acceptable to your bank
• Payment distribution to employees accounts as per authorized final payroll
• Remittance of statutory deductions and other 3rd party deductions
• Generation and distribution of pay slips to individual employees on a timely manner.

Whether your priority is to energize, motivate, inspire or rebuild your team, we deliver teambuilding events that are proven to realize key benefits for your organization. Our team building training programs come with attitude and purpose. We do not spoon feed participants; we allow them to create real working scenarios where success or failure will depend on how well people perform as a team. More often than not there is a need to network with other teams towards a common goal, but on other occasions the skills shown in a competitive activity by the most successful teams become a model for other teams to emulate, sharing best practice and increasing productivity.

Benefits of our programs:

• Build a spirit of cooperation and involvement
• Have fun with positive and motivational results
• Observe how different team roles and styles are necessary for successful teams

• Recognize the importance of time management and realistic goal setting.

• Operate in systems consistent with company values

• Leverage a range of communication styles to maximize results

• See how expectations can influence outcomes

• Provide a safe and supportive learning environment

• Offer  a  platform  to  examine  more  specific  issues  such  as  the  customer-supplier  relationship, negotiation skills, sustainability or corporate social responsibility.